Comments on: Customer Marketing – Good Customers Expect to be Rewarded http://hip-shots.com/2010/02/05/relationship-marketing/good-customers-expect-to-be-rewarded/ Quick tips for business success Fri, 24 Feb 2012 12:57:22 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: 5 Steps to an Online Relationship Marketing Strategy | Digital Wizard http://hip-shots.com/2010/02/05/relationship-marketing/good-customers-expect-to-be-rewarded/comment-page-1/#comment-887 5 Steps to an Online Relationship Marketing Strategy | Digital Wizard Fri, 24 Feb 2012 12:50:31 +0000 http://musingonmarketing.com/?p=297#comment-887 [...] hard but does require active involvement. One of the five relationship marketing principles is “Good customers expect to be rewarded.” Note, it’s “rewarded,” not bribed. This doesn’t preclude additional sales messages. In [...]

[...] hard but does require active involvement. One of the five relationship marketing principles is “Good customers expect to be rewarded.” Note, it’s “rewarded,” not bribed. This doesn’t preclude additional sales messages. In [...]

]]> By: Ryan http://hip-shots.com/2010/02/05/relationship-marketing/good-customers-expect-to-be-rewarded/comment-page-1/#comment-7 Ryan Fri, 08 Aug 2008 20:26:48 +0000 http://musingonmarketing.com/?p=297#comment-7 Amen, Kelly. Thank you notes go a LONG way with a customer. They're not easily forgotten, either. It's vastly different from a thank you expressed in an email. Great article, James! Amen, Kelly. Thank you notes go a LONG way with a customer. They’re not easily forgotten, either. It’s vastly different from a thank you expressed in an email.

Great article, James!

]]> By: Kelly http://hip-shots.com/2010/02/05/relationship-marketing/good-customers-expect-to-be-rewarded/comment-page-1/#comment-6 Kelly Sat, 02 Aug 2008 11:59:14 +0000 http://musingonmarketing.com/?p=297#comment-6 James, LOL at the brick. For that industry, very true. Customers would be glad to drive by and return the brick in person, too. Since your photo hints at it, I'll say that one small thing with a big impact is thank-you notes. I've had great success with them and recommended them to others with good results, also. Anything personal to say that you care—but only if you mean it! A great post on one of my favorite topics. Thanks! Regards, Kelly James,

LOL at the brick. For that industry, very true. Customers would be glad to drive by and return the brick in person, too.

Since your photo hints at it, I’ll say that one small thing with a big impact is thank-you notes. I’ve had great success with them and recommended them to others with good results, also. Anything personal to say that you care—but only if you mean it!

A great post on one of my favorite topics. Thanks!

Regards,

Kelly

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