February 16, 2010
Over the years, I have found the following client relationship principles helpful: 1) Love your client. Be their partner. Care about what they care about. Be empathetic to their situation and challenges. Forgive their peculiarities. Learn their business.
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September 14, 2009
Effective leadership is important but it’s also hard. There isn’t a right or a wrong way to do it. It’s personal. I’ve seen many styles and almost all have a place. It depends on the situation and the personalities of the leader and those being led. In general, I’ve observed two leadership styles in business [...]
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