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Employee Management

Five Pillars for Business Innovation

November 11, 2009

Business innovation isn’t accidental. It’s the result of conscious decisions made be leadership to create and foster a culture of innovation.
This requires a certain amount of bravery and a lot of self confidence. Leadership needs to have a mind set for business innovation. This means not focusing on what’s “right,” but rather focusing on learning, [...]

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What Conductors Can Teach Us About Leadership

September 14, 2009

Effective leadership is important but it’s also hard. There isn’t a right or a wrong way to do it. It’s personal. I’ve seen many styles and almost all have a place. It depends on the situation and the personalities of the leader and those being led.
In general, I’ve observed two leadership styles in business and [...]

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Loyal Customers and Loyal Employees – Two Peas in a Pod

July 9, 2009

We write about customer loyalty and how to use marketing to affect customer relationships a lot but there is another way to influence customer loyalty: your employees.
Employees are on the front line with customers and how they feel about your company, about the work they are doing, has a profound impact on the message they [...]

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