January 12, 2009
Are you planning a staff reduction to survive today’s economic reality? This is, and should be, the hardest decision a manager faces. Understanding the need to make the decision isn’t hard, if you are running the business effectively you will quickly realize that current revenue doesn’t support current staff levels, and staff reductions are necessary. [...]
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December 12, 2008
Effective listening is an important part of business success. Listening is something we do all the time, take for granted actually, but the ROI from “active listening” can be tremendous. How you listen to colleagues, to customers, to yourself is key. Are you just there or is listening a conscious activity? When you listen to [...]
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