Customer Relationship Management

Is the era of warm and fuzzy relationship marketing DEAD?

May 1, 2009

Each Friday, for the past three weeks, Deb Rapacz* has posed a relationship marketing power question and explored its implications. On the following Monday I provided some quick tips, some hip shots on how to use the insights in Deb’s post to help your business. This is the third post in the series. From auditing [...]

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The Hidden Workforce
Smart Women Who’ve had Babies

November 14, 2008

I have worked with a large number of very smart women. I’ve reported to them, had them report to me, had them as clients, and worked with them as vendor partners. I’ve experienced them as competitors. Sometimes these smart women make the choice to stay home with children. And sometimes it’s a smart man who [...]

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